Shipping policy

Where We Ship

Chemix Colors ships across Canada, using reliable carriers with tracking on most orders.

Processing Time

Orders are typically processed within 1–2 business days.
During peak seasons, processing time may be slightly longer..

Shipping Rates

Shipping rates are calculated at checkout based on destination, package weight, and shipping speed.

Delivery Times

Typical delivery times:

• Local / Regional: 1–3 business days
• Across Canada: 2–7 business days

(Exact timing depends on your location and carrier service levels.)

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, contact us immediately and we will assist you with a replacement or resolution.

Here to Help

If you have any questions or need assistance, please contact us by email at cs@chemixcolors.com.

You may also submit your request at any time using the contact form available here.