Conditions d’utilisation
Last updated: January 29, 2026
Welcome to Chemix Colors. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your jurisdiction and that you agree to comply with these Terms of Service. Chemix Colors reserves the right to refuse service to anyone for any reason at any time.
2. Products and Use
Chemix Colors supplies pigments and related materials intended for use by knowledgeable users in compatible applications. Our products are raw material components and are not finished paints or coatings. Product descriptions and technical information are provided for guidance only, and results may vary depending on formulation, application method, and environmental conditions. Customers are responsible for testing products to confirm suitability for their intended use. Chemix Colors is not responsible for results obtained through improper use, incompatible systems, or failure to test before full application.
3. Accuracy of Information
We strive to ensure that all product descriptions, technical notes, and pricing information are accurate. However, Chemix Colors does not guarantee that all content is error‑free, complete, or current. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
4. Orders and Pricing
All prices are subject to change without notice. Chemix Colors reserves the right to limit or cancel quantities purchased, refuse or cancel orders, and correct pricing errors, including after an order has been placed. If an order is canceled, any payment received will be refunded.
5. Shipping and Delivery
Shipping times provided are estimates only. Chemix Colors is not responsible for delays caused by carriers, customs, weather, or other factors beyond our control. Risk of loss transfers to the customer once the order has been handed to the carrier.
6. Returns and Refunds
Returns and refunds are subject to Chemix Colors’ Return Policy, which is incorporated into these Terms of Service. Customers are responsible for reviewing and complying with the Return Policy before making a purchase.
7. Limitation of Liability
To the fullest extent permitted by law, Chemix Colors shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website. This includes, but is not limited to, loss of profit or revenue, application failures, incompatibility with materials or systems, or damage resulting from improper handling or storage. Chemix Colors’ total liability shall not exceed the purchase price of the product in question.
8. Health and Safety
While Chemix Colors pigments are non‑toxic, proper handling, storage, and use are the responsibility of the customer. Users must follow appropriate safety practices, including wearing a dust mask or respirator, protective gloves, and eye protection when handling pigments. Customers should review the applicable Safety Data Sheet (SDS) for each product prior to use. Safety Data Sheets are available upon request or where provided on our website. Products must be kept out of reach of children. Chemix Colors is not responsible for injury, damage, or loss resulting from improper handling, misuse, or failure to follow safety guidance.
9. Intellectual Property
All content on this website, including text, images, logos, graphics, and technical materials, is the property of Chemix Colors and may not be copied, reproduced, or distributed without prior written permission.
10. Third‑Party Links
The Chemix Colors website may contain links to third‑party websites. Chemix Colors is not responsible for the content, accuracy, or practices of any third‑party sites.
11. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the province and country in which Chemix Colors operates, without regard to conflict‑of‑law principles.
12. Changes to Terms
Chemix Colors reserves the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website. Continued use of the site constitutes acceptance of the updated Terms.
13. Contact Information
For questions regarding these Terms of Service, please contact Chemix Colors through the website or customer support channels.
14. Product Images & Packaging
Product images and packaging shown on this page may differ from the actual item shipped. For accurate information, please refer to the product code and detailed description. If you need further clarification, feel free to contact us before purchasing.
15. Important Note
Chemix Colors pigments may require appropriate dispersion and formulation expertise. Customers should confirm compatibility with their coating or formulation manufacturer prior to use.
Here to Help
If you have any questions or need assistance, please contact us by email at cs@chemixcolors.com.
You may also submit your request at any time using the contact form available here.